Introduction
TBC
Troubleshooting
Greyed out folders
Folders are shown in grey italics when they have the \NoSelect flag. Normally this means they can contain subfolders, but not messages. A good example is the "[Gmail]" folder on Gmail accounts.
List all folders
The folders' tree structure can be flattened via Advanced Account Settings and setting the IMAP Server Directory to null, then restarting Thunderbird. TODO: was not able to find this setting in TB 17.0 ESR.
Logging
Sample script to be run in the desktop environment:
#!/bin/bash
export NSPR_LOG_MODULES=imap:5
export NSPR_LOG_FILE=/tmp/thunderbird.imap.$(date Y-%m-%d@%H:%M:%S).log
/usr/lib/thunderbird/thunderbird &
Missing folders
May not be subscribed.
Too many simultaneous connections
In case of trouble with "too many simultaneous connections" (common with bluelight@auroville.org.in), reduce the "Maximum number of server connections to cache" (TODO: presumably on all clients); the default value is 5. Account settings > Server Settings > Advanced.
References
Thunderbird as a Gmail client: http://kb.mozillazine.org/Gmail