Introduction
We track our tasks, or "tickets" in an software called "JIRA". A ticket can represent:
- a problem reported by the users
- a task that we create internally for maintenance, administrative tasks, research for future evolutions, etc.
The statistics presented in this page are based on the number of tickets found in our Jira database.
Some tickets are easy and take few minutes to solve, some others are difficult and take days or weeks of hard work: the figures below do not represent accurately our work load, at the best a very, very vague estimation.
Evolution of the number of tickets
Tickets per project
The chart below shows the repartition of all the issues, per project, since the creation of Blue Light.
Notes:
- the tickets under "Blue Light" are common to all projects, or related to the improvement of own functioning
- the names of the projects which have generated less tickets are not mentioned, for the clarity of this graph. See the table below for more details.
Details of supported organization with their name, JIRA key, year and number of tickets created and resolved below
Years→ | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | ||
Name of the Organisation | Key | Issues | Issues | Issues | Issues | Issues | Issues | Issues | Issues | Issues | Total Issues |
↓ | ↓ | 95 | 284 | 637 | 1677 | 1090 | 1275 | 2111 | 2341 | 2057 | |
Blue Light | BLAVORG | 2 | 55 | 39 | 74 | 45 | 57 | 48 | 327 | 287 | 934 |
Blue Light | BLUE | 29 | 137 | 47 | 82 | 64 | 101 | 519 | 434 | 452 | 1865 |
Future School | FUTURESCHL | 64 | 7 | 6 | 59 | 43 | 64 | 78 | 114 | 76 | 511 |
Bharathi/hot spot | BHPS | 0 | 15 | 2 | 4 | 6 | 0 | 0 | 0 | 1 | 28 |
Bluelightav.org | BLRESEARCH | 0 | 7 | 23 | 74 | 25 | 50 | 14 | 1 | 0 | 194 |
Blue Light Training | BLTRAINING | 0 | 5 | 2 | 0 | 0 | 1 | 1 | 0 | 0 | 9 |
Community Open Source Support | COMMUNITY | 0 | 8 | 40 | 72 | 73 | 70 | 78 | 61 | 23 | 425 |
Guest Facilities Coordination Group | GFCG | 0 | 2 | 22 | 22 | 0 | 0 | 0 | 0 | 0 | 46 |
Guest Service | GUESTSRV | 0 | 2 | 16 | 30 | 6 | 24 | 20 | 26 | 0 | 124 |
Happy | HAPPY | 0 | 1 | 7 | 11 | 1 | 1 | 0 | 0 | 0 | 21 |
Integral Helth Service | IHS | 0 | 5 | 45 | 68 | 26 | 8 | 22 | 28 | 64 | 266 |
Individuals working in Services | INDIVID | 0 | 8 | 59 | 61 | 15 | 8 | 0 | 0 | 0 | 151 |
Pour Tous Distribution Centre | PTDC | 0 | 30 | 66 | 86 | 60 | 45 | 47 | 52 | 39 | 425 |
Service Link | SRVLINK | 0 | 2 | 22 | 28 | 9 | 12 | 13 | 0 | 7 | 93 |
Auroville Councel | AVCOUNCIL | 0 | 0 | 12 | 27 | 18 | 10 | 11 | 3 | 81 | |
backup-file-server | BAFI | 0 | 0 | 3 | 15 | 18 | 18 | 94 | 68 | 75 | 291 |
Blue Light Programming | BLPROGRAM | 0 | 0 | 3 | 1 | 1 | 29 | 6 | 0 | 2 | 42 |
DEEPAM | DEEPAM | 0 | 0 | 12 | 99 | 45 | 23 | 70 | 33 | 40 | 322 |
Dehashakti Sports Ground | DEHA | 0 | 0 | 7 | 73 | 16 | 13 | 28 | 21 | 21 | 179 |
Entry Service | ENTRY | 0 | 0 | 47 | 54 | 22 | 26 | 40 | 42 | 21 | 252 |
Finnace asset manegment commtte | FAMC | 0 | 0 | 17 | 47 | 17 | 19 | 11 | 7 | 6 | 124 |
Gas-Service | GAS | 0 | 0 | 13 | 29 | 10 | 5 | 31 | 35 | 28 | 151 |
Housing Service | HOUSING | 0 | 0 | 21 | 58 | 20 | 29 | 23 | 75 | 23 | 249 |
IHS Invent | IHSINV | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 7 |
Kindergarten | KINDER | 0 | 0 | 11 | 27 | 12 | 9 | 26 | 16 | 11 | 112 |
Meeting Scheduler | MEETSCHEDU | 0 | 0 | 5 | 6 | 0 | 0 | 2 | 1 | 1 | 15 |
Matrimandir Access | MMACCESS | 0 | 0 | 9 | 21 | 23 | 25 | 18 | 40 | 20 | 156 |
Matrimandir Skin | MMSKIN | 0 | 0 | 9 | 6 | 4 | 2 | 1 | 0 | 2 | 24 |
NANDANAM | NANDANAM | 0 | 0 | 3 | 27 | 25 | 7 | 15 | 14 | 20 | 111 |
Open Source Software on Windows | OPENWINDOW | 0 | 0 | 3 | 1 | 1 | 2 | 0 | 0 | 0 | 7 |
Pour Tous Distribution Centre inventory | PTDCINV | 0 | 0 | 12 | 2 | 0 | 0 | 0 | 0 | 0 | 14 |
Sri Aurobindo International inst.edu.reserch | SAIIER | 0 | 0 | 8 | 6 | 0 | 1 | 0 | 5 | 3 | 23 |
SARACON | SARACON | 0 | 0 | 13 | 26 | 11 | 6 | 2 | 0 | 2 | 60 |
SVARAM | SVARAM | 0 | 0 | 2 | 70 | 27 | 43 | 38 | 69 | 22 | 271 |
UNITY PAVILION | UNITYPAV | 0 | 0 | 11 | 34 | 26 | 14 | 30 | 29 | 19 | 163 |
WEBOFFICE | WEBOFFICE | 0 | 0 | 5 | 0 | 0 | 0 | 7 | 5 | 0 | 17 |
Working Committee | WORKCOM | 0 | 0 | 8 | 44 | 19 | 10 | 17 | 21 | 13 | 132 |
Auroville Community Transport software | ACT | 0 | 0 | 0 | 2 | 57 | 11 | 0 | 0 | 0 | 70 |
ANAND | ANAND | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 3 |
AURONET | AURONET | 0 | 0 | 0 | 97 | 0 | 0 | 0 | 0 | 0 | 97 |
L'avenir d'Auroville | AVENIR | 0 | 0 | 0 | 2 | 0 | 13 | 119 | 60 | 50 | 244 |
Auroville Radio | AVRADIO | 0 | 0 | 0 | 7 | 1 | 3 | 15 | 43 | 46 | 115 |
Blue Light Consulting | BLCONSULT | 0 | 0 | 0 | 3 | 4 | 8 | 0 | 0 | 0 | 15 |
Blue Light Survey | BLSURVEY | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 0 | 8 | |
Wellpaper OpenERP | ERP | 0 | 0 | 0 | 67 | 26 | 0 | 0 | 0 | 0 | 93 |
0 | 0 | 0 | 3 | 51 | 0 | 0 | 0 | 0 | 54 | ||
invci.com | INVCI | 0 | 0 | 0 | 5 | 1 | 0 | 0 | 0 | 0 | 6 |
JOMRES | JOMRES | 0 | 0 | 0 | 45 | 11 | 0 | 0 | 0 | 0 | 56 |
0 | 0 | 0 | 32 | 0 | 0 | 0 | 0 | 0 | 32 | ||
MANU | MANU | 0 | 0 | 0 | 16 | 3 | 0 | 0 | 0 | 0 | 19 |
Matrimandir Fund Rais | MMFUNDRAIS | 0 | 0 | 0 | 26 | 5 | 6 | 2 | 4 | 3 | 46 |
Matrimandir Inner Skin electronics | MMIS | 0 | 0 | 0 | 11 | 1 | 1 | 0 | 0 | 0 | 13 |
ROT | ROT | 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 6 |
Auroville Energy Products | AEP | 0 | 0 | 0 | 0 | 3 | 4 | 0 | 2 | 0 | 9 |
AIKIYAM | AIKIYAM | 0 | 0 | 0 | 0 | 29 | 11 | 5 | 0 | 0 | 45 |
Asyncto | ASYNCTO | 0 | 0 | 0 | 0 | 11 | 9 | 0 | 5 | 3 | 28 |
Auroville Library | AVLIB | 0 | 0 | 0 | 0 | 7 | 21 | 22 | 42 | 14 | 106 |
Blue Light Browsing Centre | BLBROWSE | 0 | 0 | 0 | 0 | 22 | 41 | 11 | 8 | 11 | 93 |
CASHBOX | CASHBOX | 0 | 0 | 0 | 0 | 3 | 3 | 1 | 0 | 0 | 7 |
Centre Guest House | CGH | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
DEEPANAM | DEEPANAM | 0 | 0 | 0 | 0 | 13 | 47 | 0 | 35 | 50 | 145 |
Dyuman | DYU | 0 | 0 | 0 | 0 | 13 | 0 | 0 | 0 | 0 | 13 |
Farmgroup | FARM | 0 | 0 | 0 | 0 | 7 | 0 | 15 | 11 | 9 | 42 |
GNUHEALTH | GNUHEALTH | 0 | 0 | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 7 |
HOTSPOT | HOTSPOT | 0 | 0 | 0 | 0 | 13 | 46 | 15 | 43 | 31 | 148 |
LASTS CHOOL | LASTSCHL | 0 | 0 | 0 | 0 | 2 | 61 | 30 | 45 | 33 | 171 |
MAILADMIN | MAILADMIN | 0 | 0 | 0 | 0 | 25 | 13 | 10 | 2 | 1 | 51 |
MATRIMANDIR BOREWL | MMBOREWL | 0 | 0 | 0 | 0 | 2 | 8 | 2 | 1 | 0 | 13 |
MATRIMANDIR SUN | MMSUN | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 |
MATRIMANDIT VISIT | MMVISIT | 0 | 0 | 0 | 0 | 25 | 1 | 1 | 4 | 2 | 33 |
MOVE | MOVE | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 3 |
Nagios | NAG | 0 | 0 | 0 | 0 | 1 | 0 | 4 | 45 | 26 | 76 |
Savitri Bhavan | SAVITRIBH | 0 | 0 | 0 | 0 | 11 | 24 | 36 | 17 | 12 | 100 |
SOUND | SOUND | 0 | 0 | 0 | 0 | 22 | 0 | 0 | 0 | 0 | 22 |
Town Hall | TH | 0 | 0 | 0 | 0 | 16 | 37 | 85 | 0 | 171 | 309 |
Time | TIME | 0 | 0 | 0 | 0 | 5 | 5 | 0 | 0 | 0 | 10 |
ACUR | ACUR | 0 | 0 | 0 | 0 | 0 | 3 | 49 | 34 | 7 | 93 |
AVCONSULT | AVCONSULT | 0 | 0 | 0 | 0 | 0 | 7 | 9 | 23 | 1 | 40 |
EARTH ISTUTE | EARTH | 0 | 0 | 0 | 0 | 0 | 40 | 71 | 28 | 27 | 166 |
ECOFEMME | ECOFEMME | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 6 | 35 | 47 |
Evgenia | EVG | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 |
Fosera | FOSERA | 0 | 0 | 0 | 0 | 0 | 34 | 6 | 21 | 5 | 66 |
FSTOKEN | FSTOKEN | 0 | 0 | 0 | 0 | 0 | 21 | 9 | 0 | 2 | 32 |
Gas-Service software | GASSOFT | 0 | 0 | 0 | 0 | 0 | 2 | 3 | 0 | 0 | 5 |
Health Centre | HEALTH | 0 | 0 | 0 | 0 | 0 | 13 | 13 | 15 | 24 | 65 |
Housing Service softeware | HOUSINSOFT | 0 | 0 | 0 | 0 | 0 | 8 | 0 | 0 | 0 | 8 |
Musics Library | MUSLIB | 0 | 0 | 0 | 0 | 0 | 1 | 2 | 1 | 1 | 5 |
Orami | ORAMI | 0 | 0 | 0 | 0 | 0 | 11 | 0 | 37 | 0 | 48 |
Residents Service Software | RESDB | 0 | 0 | 0 | 0 | 0 | 5 | 0 | 1 | 0 | 6 |
TOYS | TOYS | 0 | 0 | 0 | 0 | 0 | 21 | 0 | 0 | 0 | 21 |
Video Library | VIDLIB | 0 | 0 | 0 | 0 | 0 | 1 | 9 | 2 | 2 | 14 |
Windarra website | WINDARRA | 0 | 0 | 0 | 0 | 0 | 2 | 3 | 0 | 0 | 5 |
Auroville Board of commerce | ABC | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 0 | 4 |
Art Service | ARTSRV | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 4 | 1 | 6 |
Attend | ATTEND | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
Aurinoco | AURINOCO | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 6 | 4 | 14 |
Auro Service | AUROSERV | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 8 | 1 | 10 |
Auroville Electrical Service | AVES | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 0 | 0 | 6 |
AV LIBRARAY SOFT | AVLIBSOFT | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
FINANCEAL SERVICE | FINANCESRV | 0 | 0 | 0 | 0 | 0 | 0 | 165 | 157 | 128 | 450 |
Graphic Section | GRAPH | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 2 | 1 | 9 |
HRT | HRT | 0 | 0 | 0 | 0 | 0 | 0 | 9 | 1 | 1 | 11 |
LANDBOARD | LANDBOARD | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 1 | 1 | 5 |
LCC | LCC | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 4 | 0 | 7 |
Lumeter | LUMETER | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
Moringa Corporation | MORINGA | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 0 | 4 |
NEWSNOTES | NEWSNOTES | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 2 | 0 | 5 |
Outreach Media | OUTMEDIA | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 5 | 1 | 8 |
Project codination group | PCG | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 1 | 0 | 3 |
Pitanga | PITANGA | 0 | 0 | 0 | 0 | 0 | 0 | 13 | 8 | 11 | 32 |
Residents Service | RESIDENT | 0 | 0 | 0 | 0 | 0 | 0 | 9 | 5 | 2 | 16 |
Tango Website | TANGO | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
AuroTraduction | TRADU | 0 | 0 | 0 | 0 | 0 | 0 | 7 | 4 | 1 | 12 |
Trasition School | TRANSISCHL | 0 | 0 | 0 | 0 | 0 | 0 | 12 | 3 | 1 | 16 |
Vehicle Service | VEHIC | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 2 | 4 | 11 |
auroville.com | AVDOTCOM | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 37 | 33 | 70 |
BLAFA | BLFA | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 1 | 3 |
Centre for Indian study | CENINDSTUD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 | 2 | 8 |
CHARLES | CHARLES | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 2 | 5 |
MIN | MIN | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 2 |
Project codination group Software | PCGSOFT | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 |
Pharmacy | PHAR | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 4 | 6 |
Road Service | ROAD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 |
Security Service | SECURITY | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 |
Gecko | GEC | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Guest Form Office | GUESTFORM | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 9 | 9 |
95 | 284 | 637 | 1677 | 1090 | 1275 | 2111 | 2341 | 2057 | 11567 |